- The stakeholders wanted the website to match the look and feel of the parent website which was developed by a different team using a different framework. This included the look and feel of the portal’s search pages which uses yet another different framework.
Access Process Page
- Users needed to be able to quickly but clearly understand information around the request for access process. The stakeholders had the content around this in a one-column layout paragraph.
- The provided text was broken up into smaller chunks, and visual cues were added to make it easier for the user to scan the information.